The PlayStation four is a exceptional piece of hardware, however like all recreation consoles, it’s not resistant to the occasional hiccup. Since its unique launch in 2013, Sony has labored to resolve most of the console’s intermittent points by means of numerous firmware updates. In 2016, Sony launched two new iterations of its premier console — a slimmer mannequin with the identical identify and the 4K-suitable PlayStation four Professional — each of which give improved efficiency over their predecessor, and tackle a few of the console’s lingering hardware points.
Nonetheless, you might end up with a misbehaving unit, and that’s an actual bummer when you’re hoping to squeeze some gaming into your busy schedule. Our information covers widespread issues with the PS4 household of techniques, and provides potential options to get you again within the recreation as quickly as attainable.
Get in contact with Sony
First, right here’s all the knowledge you’ll have to get in touch with Sony in case your specific situation shouldn’t be resolved from our information.
Telephone: 1-800-345-7669 (Obtainable Monday by way of Sunday, 6:00 a.m. to 10:00 p.m. PST)
You may also search Sony’s error message library and comply with the troubleshooting recommendations for the error that you simply encountered.